Terms and Conditions

The daily boarding charges include secure boarding, heating, food, general care and daily cleaning of pens.

Only cats that have an up to date vaccination certificate against feline influenza and feline enteritus can be accepted for boarding. Owners must produce a valid certificate on arrival.

No pet suffering from, or suspected to be suffering from, an infectious or contagious disease can be accepted. You will appreciate that this is essential in order to safeguard the health of all pets boarded.

Male cats over the age of seven months, which have not been neutered, will not be accepted for boarding as they could present an infection hazard.

We must be made aware of any medical problems your pet has, and you should give us full details of any medication or other treatment on arrival.

Should a cat on arrival be deemed by us to require treatment for internal or external parasites (fleas, worms, etc) then this will be actioned and a charge will be levied for this.

Veterinary attendance is assured and any treatment considered advisable will be carried out at the owners expense if not covered by the cattery insurance. All treatment prescribed prior to boarding can be continued during the pets stay. Any pre-existing condition which may require further treatment by a Veterinary Surgeon will not be covered by the cattery insurance.

You have a contractual obligation to collect your pet on the agreed departure date. If you fail to do so, without prior agreement, we reserve the right to take action in accordance with the Torts (Interference with Goods) Act 1977 to sell, rehome or dispose of the pet and recoup any monetary losses incurred. In accordance with the Tort (Interference with Goods) Act 1977, if pets are not collected after the departure date, a registered letter will be sent to you specifying that your pet is ready for collection. Upon written notification to you, we may:
- board the cat until actual collection and charge you for all reasonably incurred costs, and
- rehome, sell or dispose of the cat and charge you for all reasonably incurred costs.

Fees are charged for the day of arrival and the day of departure to allow time for cleaning. We only accept cheques on the day of arrival if your cats stay is over 10 days.